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terrible customer service

 
2 replies [Last post]
lbibbq's picture
Offline
Joined: 12/01/2010

does anyone from dfh every return phone calls or emails concering,problems with incomplete orders.i received my order but it was missing several items

bherdman's picture
Offline
Joined: 11/09/2010
ouch

I'm sorry for any incovenience.  There has to be a line of communication that is broken.  Please email or call me and this will be taken care of.  bherdman@dogfish.com or

302-684-1000 ext 234  Thanks!

aesanche's picture
Offline
Joined: 12/14/2010
order needs reprocessing! ASAP

I emailed you but have not recieved any contact back, I am going to try and call on Monday also, but I put in and order on Wednesday 12/15/10 and chose spend $15 more dollars to recieve the 2 day air shipment to assure that it would be here before Christmas, but when I log in and click my orders under status it says need reprocessing. I hope you can help, this order is a Christmas gift! :/

 

 

 

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